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Commercial Safety and Fraud Prevention Tips
Tips for Preventing Commercial Robbery
Take measures that make your store unattractive to robbers.  Some prevention measures include:

  • A clean, neat store
  • attentive staff
  • a visible cash register
  • good lighting
  • frequent deposits to the bank
  • use of mirrors, cameras, alarms, and/or security personnel in high-crime areas

What To Do When a Robbery Occurs
  • Cooperate with the robber for your safety and the safety of others
  • Make an effort to stay calm and think clearly.  Make mental notes of the robber's physical description and other observations that will help law enforcement officers
  • If you can reach your silent alarm without being noticed, do so.  Otherwise, wait until the robber leaves
  • Have a prearranged signal with your employees that indicates a robbery is occurring.  Do not use it if the robber can see you. Instead, wait until the robber leaves.
  • Most robbers are as nervous as you are, so be careful

Tips For Preventing Shoplifting
  • Train your staff to be courteous and alert.  Thieves are less likely to steal if they think they are being watched
  • Sales personnel can notice if merchandise is missing if it is displayed neatly in standard groups with three or four items per display
  • Place small, expensive items in small secured display cases close to sales staff.  Counters that are near exits are easy targets for "grab and run" thieves
  • When displaying clothes, turn over other hanger on the rack the opposite direction.  This also deters the "grab and run" thief.
  • Display signs in your store that state "Shoplifters will be Prosecuted"
  • When you apprehend a shoplifter, contact the Police Department regarding actions you should follow. Cooperate with law enforcement, and with the attorney prosecuting the case

Preventing Credit Card Fraud
  • Ask for identification with every credit card purchase.  Examples of valid identification include a driver's license or I.D. card
  • Don't accept credit cards without checking the "hot sheet" or telephoning for authorization when not using a computerized system
  • Always destroy carbons, if used, from purchase invoices to prevent credit card numbers and names from falling into the wrong hands

Check Cashing Precautions
  • Accept only local checks with the current names and addresses printed on them
  • Does the check have a low number or no printed number?  About 90% of bad checks are drawn on new accounts
  • Does the word amount match the number amount?
  • Examine checks closely.  Don't accept any with alterations.
  • Accept only payroll or government checks when you know the person or can verify the check
  • Don't accept postdated checks
  • Don't accept two or more party checks
  • Ask for identification with every purchase.  Examples of valid identification include a valid driver's license or I.D. card

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